Client Services Representative

Londonderry, NH 03053

Posted: 08/09/2018 Employment Type: Internal Job Title: Other Job Number: 240859

Client Services Representative

We are looking for entry-level client service representatives to join our team at our corporate office located outside of Manchester, NH. Our client service representatives will act as a liaison, maintain accurate accounts, and resolve emerging problems. The target is to ensure excellent customer service to further help grow MAS.  

In this role, you will:
  • Maintain relationships with specific clients you have been assigned to.
  • Collaborate with Account Executives to understand all processes and particulars of the client.
    • Submittal requirements
    • Credentialing requirements
    • Orientation information
    • Time card requirements
    • Collecting first day information
  • Understand priorities and quality of metrics of client.
  • Record all activity accurately in ATS (Bullhorn) and put together placement.
  • Post and maintain job orders.
  • Coordinate with Account Executive, recruiter, and credentialing teams.

About You:
  • You have an innate ability to build relationships with teammates, managers, and clients.
  • You pride yourself on providing excellent customer service.
  • You have strong organizational, written, and verbal communication skills and take pride in your attention to detail.
  • You are able to prioritize tasks at hand.
  • You are a pioneer who values a fun work environment and wants to contribute to the high energy atmosphere.
  • You can think on your feet and outside of the box.
  • You take the bull by the horn and resolve emerging problems. You follow projects through from start to finish.
  • Bachelor degree is preferred.

Why work for MAS:
  • Base salary plus a lucrative commission plan that is best in class.
  • 401k plan with company match after one year of employment.
  • Our culture is extremely fun and engaging, there is always something going on!
  • Benefits include medical and dental insurance, life insurance options, and earned time off
  • Casual dress environment
  • Opportunities to give back to the community
  • On-going trainings to allow employees to grow and learn with us
  • Basketball, Kickball, Softball and Dodgeball teams. There is something for everyone!
  • MAS Book Club
  • Unlimited coffee, fun potlucks, themed competitions, and much more!

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